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Borrow A Bin

Rental Terms & Conditions

Borrow A Bin – Rental Agreement & Terms of Service

By using the BorrowABin.com website and/or its services, you agree to be bound by the following terms and conditions. These terms shall take effect immediately upon your first use of our services. If you do not accept these terms in full, you may not use Borrow A Bin or any of its services.

1. Acceptance of Terms

By placing an order or using any services from Borrow A Bin, the customer agrees to comply with and be legally bound by the terms outlined in this agreement. Use of our services constitutes acceptance of these terms.

2. Cleaning Policy

  • A cleaning fee of $0.70 per bin will be assessed for any bins returned exceptionally dirty or wet.

  • A cleaning fee of $0.70 per bin will also be assessed for bins returned with labels that are difficult to remove. Customers are required to use the provided easy-peel labels or equivalent removable labels.  
    • The customer is not required to remove the provided labels before return

3. Customer Responsibility for Equipment

The customer acknowledges full care, custody, and control of all equipment while it is at the customer’s location. The customer accepts responsibility for any loss or damage to the equipment during the rental period.

Replacement Costs:

  • Plastic Moving Bins
    • Medium (M): $25 each
    • Large (L): $30 each
    • Extra Large (XL): $40 each
  • Plastic Wardrobe Boxes: $50 each
  • Dollies
    • Large: $90 each
    • Extra Large: $150 each
  • Dish and Glass Plastic Inserts: $100 each

     

4. Delivery & Pickup Responsibility

  • Customer is responsible for being present at the scheduled delivery and pickup appointments, or ensuring a safe and secure drop-off/pick-up location is arranged.
    • If a customer is more than 20 minutes late the drop-off/pick-up may be rescheduled at a cost of $35

  • The delivery/pickup location must be accessible, safe, and logistically reasonable, including:
    • Accurate address and contact information
    • Building access (e.g., gates, elevators, concierge)
    • No physical obstructions or hazardous conditions
    • Reasonable parking or loading area availability

  • If delivery or pickup cannot be completed due to issues beyond Borrow A Bin’s control, a redelivery/rescheduling fee of $35 may apply.

5. Rescheduling & Cancellation

  • Customers must provide at least 24 hours notice to reschedule a delivery or pickup. Failure to do so will result in a $35 rescheduling or cancellation fee.

  • Orders cancelled 24 hours or more before delivery are eligible for a full refund minus a 3% credit card processing fee.

  • Orders cancelled within 24 hours of scheduled delivery will incur a $75 restocking fee.

6. Rental Extensions & Unreturned Equipment

  • If the equipment is kept beyond the contracted rental period, an extension fee will be applied based on the weekly rates listed at the time of the order booking.

  • If Borrow A Bin is unable to reach the customer for 7 days after the contract period has ended, a hold may be placed on the customer’s credit card for the full replacement value of the unreturned equipment.

7. Payment & Authorization

  • The customer agrees to have their credit card information kept on file for the duration of the rental agreement.

  • The customer authorizes Borrow A Bin to charge their card for any fees, damages, or replacement costs as outlined in these terms and conditions.